Information for Agents
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Working with agents is an important part of our recruitment strategy. You are our in-country partners - and we want to make sure our partnership is fruitful. After all, our business is your business, so it is just good practice to look after each other's interests. There are a number of agents representing Bath Spa University throughout the world - and we monitor their performance regularly. We review our agents' network each year, and will say good-bye to those who do not produce students at the end of each year. New agents can apply at any time.
What Can You Expect From Bath Spa University?
As you know we are a UK state university, with all our courses validated and assessed in the usual strict way. We have a great track record in delivering undergraduate programmes, as well as interesting and innovative Master's courses.
What Do We Expect From You?
As an appointed representative of Bath Spa University we will have asked you to complete our questionnaire. We will also contact institutions you are already working with. When we are sure that we would like to work with you, we will sign a Memorandum of Understanding with you and once you send your first student application we will follow that with a formal agreement , and an appointment letter valid for one year.
We expect you to do the following:
- Advise us on market opportunities in your country
- Promote our courses in your market
- Advise applicants on our courses
- Support applicants throughout their application process
- Ensure that students have the right qualification for the course they want
- Ensure that students are well - prepared for their studies abroad
- Keep in touch with us regularly
- Update yourself on our website regularly
- Always represent us in a truthful and honest way
- Keep us updated on changes of staff and contact details
- Ensure that applicants have the required original documentation
- Send us students!
Main Selling Points Of Bath Spa University
It is most important that you understand the nature of our institution and our courses. Please take some time to study our undergraduate and postgraduate courses. You must study our promotional literature closely to make sure you know what you are selling. A good way of making sure you are well-informed is to keep an eye on our press-releases.
Here are the most important selling points for Bath Spa University:
Selling Point No 1: Quality
Our courses are highly rated by the QAA (Quality Assurance Agency ) - find our reports here QAA Review reports - Bath Spa University. You can also find us in the league tables published by UK newspapers - sometimes called "ranking" - for example The Sunday Times.
Selling Point No 2: Location
Bath is England's only World Heritage city as designated by the United Nations, and a world-famous tourist attraction. It is small enough to be safe, and big enough to have an exciting metropolitan atmosphere. It suits students who are looking for an alternative to London - get the culture without the chaos. Bath is only 90 minutes by train from London, and 10 minutes by train from Bristol.
Our campuses are outstandingly beautiful, even by Bath standards. Bath School of Art and Design is close to the city centre. The rest of the courses are taught at Newton Park, an impressive country estate - ideal for students who are looking for inspiration.
Both campuses benefit from 24-hour security, and a policy to maintain the historic sites in its original glory - without compromising modern facilities. Our study environment is safe, protective and supportive.
Selling Point No 3: Support
As an agent you are the one talking to the parents and students - so you are the one who knows all about the worries and anxieties related to leaving your home country and studying at a university in the UK.
Enquiries
Please contact us at:
Agents can also contact Heads of Schools directly for more information about particular courses offered by their individual School of Study.
Do's and Don'ts
In order to get the best out of communicating with us please observe the following advice:
Do:
- tell us of staff changes in your agency
- use your agency's name and ID number when you communicate with us
- always put the student's full name and course in the heading of your e-mail
- invoice us for commission unless you have different instructions - ideally use our commission claim form
- only send completed applications with all documentation (for example IELTS tests/School certificates)
- prepare your students for visa interviews (where applicable)
- always check with us on anything you are not sure of
Don't:
- send incomplete applications
- chase us for immediate decisions on academic course applications
- make any promises to the student before you have checked with us
- be rude to any of our staff
- tell students we are Bath University - we are not.
- allow false paperwork to be submitted to us
Sole Representation
Bath Spa University does not usually offer sole representation to agents. After all, our courses are not right for everyone, and your business won't survive by just working for us - therefore we don't expect to be tied down to one agent in a country. No doubt you are working with several universities, even several countries to provide your clients with a good choice - and that is absolutely fine by us.
However, we do not rule out that we might consider a very successful agent as a sole representative in a city. In this case we need to negotiate quite demanding targets for any sole agent.