Vice-Chancellor update - August 2018
Sue shares some of our NSS successes and talks about what they mean in her latest post
I hope you have had a good break at some point over the summer and a chance to enjoy the amazing weather. Now, as the weather breaks, bit by bit, the campus is waking up again and my thoughts are beginning to turn to the coming academic year.
One thing for sure is that we will be busy. Semesterisation kicks off for Freshers and second year students.
Our areas of focus on final year students have to be on their futures after graduation, our support for them in their most demanding year, and on their response to the National Student Survey (NSS).
The NSS is a difficult metric, easy to (fairly) critique. But it is a key tool in helping us to hear the student voice, and a key external measure of esteem. For both of these reasons, and because our students matter, we need to keep up the efforts to learn from the 2018 NSS and improve for the 2019 NSS.
Overall, our student satisfaction improved, from 80% to 81%. In some areas of teaching, we did very well indeed, in some cases with a big increase from 2017. I try to resist lists, but I think it is important to publicly share, and congratulate those responsible for, some of our notable NSS overall satisfaction outcomes:
- Human Nutrition (100%) - Tracey Lewarne
- Creative Media Practice (100%) - Ruth Farrar
- Creative Music Technology (maintained 100%) - Andy Keep
- Religions, Philosophy and Ethics (maintained 100%) - Alison Hems
- Fashion Design (up 49% to 95%) - Louise Pickles
- Sociology (up 21% to 95%) - Cath Morgan
- Dance (up 26% to 94%) - Michelle Elliott
- Photography (up 48% to 91%) - Kellie Hindmarsh
- Geography (up 14% to 90%) - Heather Winlow
- Commercial Music (up 14% to 90%) - Jim Dickinson
- Media Communications (90%) - Suman Ghosh
- Education Studies (up 21% to 79%) - Alan Howe
However, some of our degree programmes declined in satisfaction, which dampened our overall increase and highlights areas of work to do. We will support all staff through the autumn to ensure that we learn from our successes and improve where we need to. I look forward to being directly involved in that process during September.
Student satisfaction is dependent on all of us, not just those who teach, and I would like to take this opportunity to thank all staff who are kind and helpful to our students and to ask you to continue to be so, even when life is busy. It is much appreciated. One of my sons is already at university and the other is making his choices this autumn. It makes me reflect on how central the student experience is to our mission, and how precious are all of our students.
I am deeply proud of how we engage with, and support, our students at Bath Spa.
There must be ways that we can join up and amplify what we are currently doing, so that we get the very best from, and for, all of our students.
Meanwhile, there are a few precious weeks of summer to enjoy. Have a lovely August!
Disclaimer: The Bath Spa blog is a platform for individual voices and views from the University's community. Any views or opinions represented in individual posts are personal, belonging solely to the author of that post, and do not represent the views of other Bath Spa staff, or Bath Spa University as an institution.
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