Coronavirus updates

Library Services - Coronavirus Update

Coronavirus – COVID-19

Update 6 July 2020

All Library buildings (Newton Park, Sion Hill and Corsham Court) will continue to be closed until further notice due to the Coronavirus/Covid-19 pandemic.

We remain committed to the safety of our students and staff as our highest priority. We are working on plans for restarting services with colleagues from across the University and we will provide an update when the situation changes. 

Our friendly library staff continue to work remotely to support you on email (library@bathspa.ac.uk), and on online chat (24/7). Contact us if there is anything specific that you are looking for and we will do our best to connect you with what you need. You can book a virtual appointment with a Writing and Learning Centre advisor (wlc@bathspa.ac.uk) or with a Subject Librarian (library@bathspa.ac.uk).

 

Update 30 March 2020

To help students and staff working in the virtual University during the pandemic, many publishers have generously offered free, temporary access to their online resources. The Library is collating a list of the most relevant resources, which supplements the wide range of digital resources already provided by Bath Spa University.

Update 24 March 2020

All Library buildings (Newton Park, Sion Hill and Corsham Court) are now closed until further notice due to the Coronavirus/Covid-19 pandemic.

We continue to provide access to the Library’s extensive range of digital resources and online services to support your virtual learning and teaching. You can access these from wherever you are using your Bath Spa username and password. All the digital resources and services are available through the Library webpages and also via the Library tab on Minerva.

Our friendly library staff are working remotely to support you on email (library@bathspa.ac.uk), and on online chat (24/7). Contact us if there is anything specific that you are looking for and we will do our best to connect you with what you need. You can book a virtual appointment with a Writing and Learning Centre advisor (wlc@bathspa.ac.uk) or with a Subject Librarian (library@bathspa.ac.uk)

FAQs

Is the library open?

All Library buildings (Newton Park, Sion Hill and Corsham Court) are now closed until further notice due to the Coronavirus/COVID-19 pandemic. We continue to provide access to the Library’s extensive range of digital resources and online services to support your virtual learning and teaching.

When will the library re-open?

The Library buildings will re-open when the government restrictions have been lifted and the University decides that it is safe to resume physical access. 

The Virtual Library is open. We continue to provide access to the Library’s extensive range of digital resources and online services to support your virtual learning, teaching and research.

Now the libraries are closed, how do I return my library books?

Loan periods have been extended to the end of September with unlimited automatic renewals. This means you do not need to return your library books until you have finished with them. All fines, recalls and reservations are suspended, so there will be no charges associated with late return of any items.

However, if you are in the local area and it is safe to do so (follow the current Government guidelines), please return books that you have finished with as follows:

  • Reception, Green Park House 
  • Newton Park (Blue Return Bin located outside the front of the Library)

Please bear in mind that once they are returned there is no means to access any physical library books at present. 



Will I have to pay a fine if I haven’t brought my books back?

All fines, recalls and reservations are suspended. When it's once again possible to return the items that you have on loan there will be no associated penalties. 

What will happen if my books are recalled by another user whilst I'm at home?

The reservation system has been suspended so no items will be recalled. If you have any questions then please email library@bathspa.ac.uk or contact us via our 24/7 chat service.

How can I get the learning resources that I need for my studies?

We continue to provide access to the Library’s extensive range of digital resources and online services to support your virtual learning and teaching. You can access these from wherever you're using your Bath Spa username and password. All the digital resources and services are available through the Library webpages and also via the Library tab on Minerva.

Our friendly library staff are working remotely to support you on email (library@bathspa.ac.uk), and on online chat (24/7). Contact us if there's anything specific that you're looking for and we'll do our best to connect you with what you need. You can book a virtual appointment with a Writing and Learning Centre advisor (wlc@bathspa.ac.uk) or with a Subject Librarian (library@bathspa.ac.uk).

Can I still get an inter-library loan?

Please note that we won't be able to fulfil new loan requests for physical items but we aim to continue to supply book chapters or journal articles that can be delivered digitally to your desktop. The British Library has closed all sites, but is continuing to provide electronic copies of documents from their digital stores. Requests from the NHS will be prioritised, and there may be a delay in orders being received.

I have a book on inter-library loan, what should I do?

If you have books on loan through our Inter-Library Loans service (e.g. from The British Library) they'll be renewed automatically at no cost to the University. We'll contact individuals directly if this situation changes.

What digital resources are available for me to use?

The University has invested intensively in digital resources in line with our digital first collections policy and these are all freely available to Bath Spa University staff and students. You can use the full alphabetical list or see a breakdown by subject.

There is also a range of additional resources that have been opened up by publishers during the COVID-19 pandemic. 

I'm struggling to find what I need online, what do I do?

Our friendly library staff are working remotely to support you on email (library@bathspa.ac.uk), and on online chat (24/7). Contact us if there's anything specific that you're looking for and we'll do our best to connect you with what you need. You can book a virtual appointment with a Subject Librarian (library@bathspa.ac.uk) if you need specific advice. 

How can I access the Writing and Learning Centre?

All Writing and Learning Centre appointments (including Maths and Stats) are now being delivered virtually. Book an appointment slot with an advisor as normal via the link on the WLC page and you'll be sent a link so that you can log into the appointment at the correct time.

Until the end of virtual teaching, all students will also be able to send their draft assignments for written feedback (one per assignment). Attach your draft to an email to: wlc@bathspa.ac.uk and tell us the elements you would like specific advice on.

How can I make an appointment with my Subject Librarian?

You can book a virtual appointment with your Subject Librarian (library@bathspa.ac.uk). Specific information for your subject can be found on our subject pages.

Can I still use other university libraries (SCONUL access)?

No. University libraries across the country are shut due to the current Coronavirus/COVID-19 pandemic and the SCONUL access scheme has been suspended until further notice.

How can I find and access journal articles?

You can find journals we stock using the Journals A-Z to search for journals by title, and see which volumes and years we have access to. You can find specific online articles by using the ‘search everything’ tool located on the front page of the library web pages

If you'd like more assistance in finding journal articles for your study needs then please make a virtual appointment with your Subject Librarian.

 

Can students and staff still request books to purchase?

Please use the appropriate link on this page.

At present we aren't able to purchase any print items, so where possible we'll provide you with access to an e-book. If there is no e-book version of the book available for the library to purchase, we'll put you in touch with your Subject Librarian to discuss alternative online resources.

What should I do if the book I need is only available from the library in print?

We understand that this will be frustrating but due to Government guidelines, there is no access to the print stock for staff or students during the closure period. Please make a virtual appointment with your Subject Librarian and they'll be able to help you find alternative digital material.

Can I reserve books to collect once the library re-opens?

No, the reservation and collection system has been suspended for the duration of the ongoing closure.

I'm trying to access an e-book and it isn't working – what should I do?

Please contact us via our 24/7 chat service or on library@bathspa.ac.uk and we'll look into the problem with you.

Can academic staff still request CLA scans for teaching modules?

We're currently unable to digitise material from Library collections, buy or source material from the British Library. We'll attempt to offer digital alternatives in the meantime, and we'll process your request when government restrictions are lifted and the University reopens.

I’m particularly anxious because I’m currently writing my dissertation – how can the Library help me?

We understand that dissertation students need more specific, in depth support, so we advise you to make appointments with our friendly, helpful staff.

For help with your research, please make a virtual appointment with your Subject Librarian. For help with structure and writing, make a virtual appointment with the Writing and Learning Centre.

I am in my final year, what should I do about items I have on loan?

Although the Library system is currently indicating that loans for final year students are due back in June, these are also in the process of being extended to the end of September.  At the same time we are working on a range of options to enable final year students to return books in the most convenient way no matter where you are based. Due to the logistics, these plans are not quite finalised (more details coming soon) but in the meantime, if you are in the local area and it is safe to do so, please return books as above.

Once again rest assured that all fines, recalls and reservations are suspended, so there will be no charges associated with late return of any items.

What if I am retaking an assignment over the summer and need the items I have on loan?

If you are not in a position to return library books yet this is not a problem. You do not need to return your library books until you have finished with them. All fines, recalls and reservations are suspended, so there will be no charges associated with late return of any items.



I have already returned my books and they are still showing on my account. Why?

If anyone has returned their books to campus since we have been closed (in the blue book return bin, for example) do not worry that these are still showing on your account. We will process their return on our system when we are able to return to campus.

How can I contact the library about using ResearchSPAce and BathSPAdata?

The Research Publications Librarians are currently working remotely but are available via email, and you can make an appointment for virtual meetings. Please get in touch with us at repositories@bathspa.ac.uk

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