Register online

New and returning students must register online before the start of each academic year.

You'll find useful information below to help you complete the online registration process.

You must complete these two steps:

New student FAQs

Do I need to complete online registration?

Yes! All students starting a new programme of study are required to complete online registration.

However, if you've studied at Bath Spa University previously, you won't need to create an account. You'll be able to log in to your account using your existing student ID number and password.

During online registration you'll be guided through a series of screens: you'll be asked to confirm your personal details, you'll find information about your tuition fees (if applicable), you'll upload a photo for your student ID card, and you'll be asked to confirm your agreement to the University's terms and conditions.

When can I begin online registration?

The online registration portal will open approximately two weeks before your course start or course induction date.

At this time, you'll be sent an email from Bath Spa University inviting you to first create an account, and then to complete online registration. The email will be sent to the correspondence email address you provided at the point of application.

What will I need?

Completing online registration will take about 15 minutes, and you'll need:

  • Your six-digit Bath Spa student ID number, which can be found on any formal email correspondence from the University
  • A digital photograph for your student ID card (JPEG file, 3MB max). To make it easy for you, this step can be completed on a smartphone using a photo from your camera roll. Selfie time! 
  • Your bank account details (in order for the University to make any payment to you that you may be eligible for)
  • A valid credit/debit card to arrange payment of your fees (this will only be required if you are liable to pay fees or are waiting for your student finance to be confirmed).

You won't need:

  • Your approval letter from Student Finance England as we'll have confirmation of all funding approvals.

Please note that if you have a sponsor other than Student Finance England, you'll need to provide a sponsor letter to myfinance@bathspa.ac.uk.

Do I need to complete the student ID card section of the online registration portal?

As part of the online registration process, you'll be asked to upload a photo of yourself for your student ID card.

You're encouraged to complete this step as early as possible so that we can have your student ID card ready when you arrive. It's easy to do – you can even access the online registration portal from your mobile phone and upload a photo.

If you're studying at a Bath Spa campus, you'll be notified of where and when to collect your student ID card. ID cards for students studying at Partner Institutions will be posted to their offices for distribution.

What is the self service password reset tool?

During online registration, you'll be taken to the password reset tool where you'll be asked to answer some "secret questions". Make sure you remember the answers. This initial process is required only once, and it will allow you to reset your password yourself throughout your studies at Bath Spa.

If you've forgotten your password before you have fully completed online registration, or think you may have been locked out of your account, please call the IT service desk on +44 (0)1225 876500 or email itservicedesk@bathspa.ac.uk quoting your Bath Spa student ID number.

What if I'm unable to complete online registration before I arrive?

To ensure a smooth registration process, we encourage all students to complete as many of the online registration steps as possible before arrival – particularly the student ID card section in step two.

However, if you're unable to complete online registration prior to your arrival, don't worry. Please email the Student Information Desk at mycourse@bathspa.ac.uk, or call 01225 876115, and our friendly team will be happy to help you. So that your query is solved as quickly as possible, it's helpful to include a screenshot of any issue you may be experiencing.

I need help!

While you're completing online registration, you can click on the "?" icons for further guidance about particular sections.

If you're unable to find the information you're looking for on our registration and enrolment webpages, please contact the Student Information Desk at mycourse@bathspa.ac.uk.

If you've forgotten your password before you've fully completed online registration, or think you may have been locked out of your account, please call the IT service desk on +44 (0)1225 876500 or email itservicedesk@bathspa.ac.uk, quoting your Bath Spa student ID number.

My funding hasn’t yet been agreed. What should I do?

If you have applied for a tuition fee loan and this is not displayed on the Fee Summary section of online registration, the Finance team may still be awaiting confirmation from Student Finance England/Wales/Europe/SAAS. Until the Finance team receives confirmation directly from Student Finance, you are required to enter card details and select the three instalment option to pay your fees.

The Finance team receives daily notification of approved fee loans via electronic download. If your tuition fee loan has not been confirmed, you will receive notification from the Student Fees Team that a payment is due. At this point, you will need to contact Student Fees at myfinance@bathspa.ac.uk if you're unable to make the payment.

Why do you need my Bank Account Details?

You're required to leave your bank account details in the  ‘Bank Account Details’ section of online registration in case we need to make a payment to you (such as the payment of an award, to reimburse you for expenses that the University has agreed to pay, or to refund monies). You won't be charged any payments from this account.

My fees are not as expected. What should I do?

If the fees showing in the Fee Summary section of your online registration are not as expected, please contact the Student Fees Team at myfinance@bathspa.ac.uk.

My sponsor is paying my fees. What should I do?

If your fees are due to be paid by a private sponsor/employer, please email scanned evidence as soon as possible to myfinance@bathspa.ac.uk to avoid entering your card details during online registration. You'll need to do this before your enrolment deadline.

Help! I've forgotten my password

From the launch date of the Self Service Password Reset tool, if you attempt to log into any service which uses ‘Single Sign On’ such as Minerva, The Hub, Apollo or Google, you'll automatically be prompted to register in the Portal. Here you'll be asked to register your account.

Follow the instructions on screen, and if you need further assistance, please follow the steps in the Self Service Password Reset Portal Guide.

If you've forgotten your password or encounter any difficulties, please call the IT service desk on +44 (0)1225 876500 or email itservicedesk@bathspa.ac.uk.

What are my next steps?

After completing online registration, you'll need to complete your enrolment. Please check your enrolment arrangements which may have changed due to COVID-19.

Returning student FAQs

Do I need to complete online registration?

All returning students, including students on a placement year, are required to re-register online before the start of the new academic year. You'll be able to log into the online registration portal using your existing student ID number and password.

Forgotten your password over the summer? See the password reset section below.

When can I begin online registration?

The online registration portal will open for returning students approximately two weeks before your course start date.

At this time, you'll be sent an email from the University inviting you to complete online registration. The email will be sent to both your personal and Bath Spa email accounts.

Help! I've forgotten my password

From the launch date of the Self Service Password Reset tool, if you attempt to log into any service which uses ‘Single Sign On’ such as Minerva, The Hub, Apollo or Google, you'll automatically be prompted to register in the Portal. Here you'll be asked to register your account.

Follow the instructions on screen, and if you need further assistance, please follow the steps in the Self Service Password Reset Portal Guide.

If you've forgotten your password or encounter any difficulties, please call the IT service desk on +44 (0)1225 876500 or email itservicedesk@bathspa.ac.uk.

My funding hasn’t yet been agreed. What should I do?

If you've applied for a tuition fee loan and this is not displayed on the Fee Summary section of online registration, the Finance team may still be awaiting confirmation from Student Finance England/Wales/Europe/SAAS. Until the Finance team receives confirmation directly from Student Finance, you're required to enter card details and select the three instalment option to pay your fees.

The Finance team receives daily notification of approved fee loans via electronic download. If your tuition fee loan hasn't been confirmed, you'll receive notification from the Student Fees Team that a payment is due. At this point, you'll need to contact Student Fees at myfinance@bathspa.ac.uk if you're unable to make the payment.

I have outstanding debt. What should I do?

You won't be able to access online registration if you have outstanding debt from a previous academic year. You'll need to contact the Student Fees Team at myfinance@bathspa.ac.uk to set up a repayment plan in order to complete enrolment for the current academic year. You'll need to do this before your enrolment deadline.

Why do you need my Bank Account Details?

You're required to leave your bank account details in the ‘Bank Account Details’ section of online registration in case we need to make a payment to you (such as the payment of an award, to reimburse you for expenses that the University has agreed to pay, or to refund monies). You won't be charged any payments from this account.

My fees are not as expected. What should I do?

If the fees showing in the Fee Summary section of your online registration are not as expected, please contact the Student Fees Team at myfinance@bathspa.ac.uk

I’m not continuing on my course this year. What should I do?

You'll need to get in touch with the Student Information Desk at mycourse@bathspa.ac.uk before your enrolment deadline if you are planning to:

My sponsor is paying my fees. What should I do?

If your fees are due to be paid by a private sponsor/employer, please email scanned evidence as soon as possible to myfinance@bathspa.ac.uk to avoid entering your card details during online registration. You'll need to do this before your enrolment deadline.

Do I need to get a new student ID card?

Your student ID card can be used year after year – just be sure that your course end date is accurate. There may be instances in which a new card is required. These include:

  • If you've taken a break in your studies or repeated a year, you may need a new card with an accurate course end date. A replacement ID card can be ordered from the Bath Spa AppHub. Bring your old card with you to have the £10 replacement fee waived. 
  • If your card has been lost, a replacement ID card can be ordered from the Bath Spa AppHub. A £10 replacement fee will apply.
  • If your card has been damaged or is faulty, a replacement ID card can be ordered from the Bath Spa AppHub. Bring your faulty/damaged card with you to your card collection point to have the £10 card replacement fee waived. 
  • If your card has been stolen, a replacement ID card can be ordered from the Bath Spa AppHub. A Crime reference Number is required to have the £10 card replacement fee waived.

I need help!

While you're completing online registration, you can click on the '?' icons for further guidance about particular sections.

If you're stuck, staff will be on-hand on your arrival day to help you get sorted. 

If you're unable to wait until then and you can't find the information you're looking for on our registration and enrolment webpages, please contact Student Services via email at mycourse@bathspa.ac.uk.

What are my next steps?

For returning undergraduate students studying at a Bath Spa campus, your next step is to check your online Welcome Activities schedule (available in early September from our Welcome Activities page) to see what 'welcome back' sessions are in store.

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