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Need help now – Bath Spa University

If you're a student in an emergency or crisis, or need out-of-hours support, these services can be accessed 24 hours a day, every day.

Student Wellbeing Helpline

The Wellbeing Helpline is provided by Student Wellbeing Services to offer professional and free additional wellbeing support alongside our on-campus services.

Local crisis support service

If you are currently experiencing a mental health crisis or supporting someone in crisis, contact the Avon and Wiltshire Mental Health Partnership NHS Trust: 0800 953 1919.

If a health professional has already given you the telephone number for a specific Crisis Line number, call it. 

Not in the Bath area?

Find your local crisis support service.


You should call 999 if someone is seriously ill or injured, or their life is at risk.


You can make your way to any hospital that has an Accident and Emergency (A&E) department.  It might help to ask someone to accompany you. 

There are several hospitals with A&E departments in the Bath area, including:

Find your nearest hospital.


If you are on campus or on University premises, you can call the University Security team at any time to report an incident/emergency on 01225 87 5555.


You can phone Samaritans on 116 123 or email If you need a response immediately, it is better to call, rather than email. This number is free to call, and you don’t have to be suicidal.

Other organisations, including PAPYRUS (800 068 4141 or text: 07860 039 967) and Student Minds, offer support and helpful resources.

Next steps

Contact Student Wellbeing Services (SWS)

If you request emergency or crisis support from one of the services above, we also recommend that you make contact with the University’s Student Wellbeing Services when you can.

Although we are not an emergency service, it is important for us to know what you are experiencing so we can offer any support that would be helpful to you.

Contact us via MyWellbeing, where you will be able to view available appointments and access our other services.


Reach out to someone you trust

Please do not forget the importance of talking to someone you trust.  Let family or friends know what's going on for you. They may be able to offer support and help keep you safe.

If you're having suicidal thoughts, talk to someone. There's no right or wrong way to talk about suicidal feelings – starting the conversation is what's important.

Book an urgent appointment with your Doctor

You can contact your GP/medical practice during its normal opening hours. Contact the medical practice at which you are registered and ask for an urgent appointment.

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