Support to study

We believe that a positive approach to the management of physical and mental health is key to academic achievement and student experience.

Bath Spa University is committed to supporting students’ health and wellbeing. Our Support to Study Procedure (StS) is designed as an enhanced support approach, with the aim to ensure that students are offered every reasonable measure to enable them to complete their studies and have a positive experience of university life.

Key aims of the procedure

  • To provide an opportunity for students and staff to highlight any areas of concern where circumstances are having an adverse impact on their studies, or impacting on the health, safety, wellbeing, disability or academic progress of others.
  • To promote students’ independence and personal responsibility.
  • To support students with their study and enable them to manage their own behaviour and personal circumstances to the best of their ability.
  • To provide a framework to empower, support and signpost students to the most appropriate help at the earliest possible point.  
  • Consider any reasonable adjustments that could be helpful.
  • To make provision where a student is unable or unwilling to cooperate in the management of their wellbeing (it can proceed without input from the student if necessary, although this would only happen after repeated attempts to involve the student).

FAQs

What are some examples of when I might be invited to a StS meeting?

  • Students who are not attending, submitting work or repeatedly not responding to University emails.
  • New students with pre-existing conditions who require enhanced support to enable their transition to University.
  • Students with complex personal circumstances (for example, health, family and/or financial issues).
  • Students who regularly submit mitigation applications as a result of ongoing health concerns.
  • Students whose health, wellbeing and behaviour is causing concern or having an adverse effect on others, including where there has been a perceived significant change in a student’s personality or attitude.
  • Students whose behaviour is affecting the health and safety of other people.

What should I expect to happen at a StS meeting?

There are 3 levels of the procedure and action can be initiated at any stage, depending on the situation (please see the StS Procedure document for full details). When you are invited to a meeting the StS Procedure will be sent to you, along with a summary of the concerns that have been raised.

The meeting is a safe space for you to speak about the situation and explore options for enhanced support or other measures that may be helpful.

A StS Action Plan will be completed during the meeting, which contains an overview of your discussion, what measures are already in place, additional measures required and any agreed actions. A date will be set to review the actions and your progress.

Can I bring a friend along to the meeting?

Yes of course, you are welcome to bring along a friend, or you can speak with the Students' Union Advice Centre who are happy to attend meetings with students in an informal supportive capacity.

Do I still need to attend if I have Mitigating Circumstances in place?

Yes - if you have been invited to attend a StS meeting we advise that you still attend even if you have Mitigating Circumstances in place. StS aims to ensure that you are getting all the support needed to thrive at university, and while Mitigating Circumstances is able to offer you alternative dates for submission of academic work it does not address the problems which have caused you to apply in the first place.

My grades are good and I have never missed a deadline so why have I been asked to attend a StS meeting?

The StS Procedure is intended not only for students who are struggling academically, but also to provide a framework where circumstances are adversely impacting the wellbeing, health, safety of the student or other students.

I am struggling, can I request a StS meeting with my tutor?

Yes - you can ask your tutor or advisor from Student Wellbeing Services for a StS meeting.

I have been asked to attend a StS meeting but I don’t see the point, do I have to attend?

We would encourage all students who have been asked to attend a StS meeting to attend. The aim of these meetings is to support you in a collaborative manner whilst highlighting any support resources you may not be aware of and signposting you to these.

However, if you are unwilling or unable to cooperate in the management of your wellbeing the procedure makes provision for proceeding without your input. For example, if a student does not engage, the staff member would escalate to the next level of the procedure, and/or refer the student to the Head of Student Wellbeing Services.

What happens if I don’t attend the StS meeting?

In the first instance we would encourage you to contact the person requesting the meeting and explain your reasons for not attending, if it is an inconvenient time you will be able to rearrange.

If you are unwilling or unable to cooperate in the management of your wellbeing the procedure makes provision for proceeding without your input. For example, if a student does not engage, the staff member would escalate to the next level of the procedure, and/or refer the student to the Head of Student Wellbeing Services.

I am worried that there will be a formal record of these concerns on my student file.

Any records or notes relating to Support to Study will be stored securely and separate to your main student record. They will be safely destroyed once you have completed your studies.

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