What I wish I'd known
Wondering what it's like to study at Bath Spa and how to make the most of your time as a student? We asked our students what they wished they had known before studying with us. Here's what they had to say.
Questions about mental health, money or wellbeing? We provide professional advice and guidance, to help you make the most of your studies and university life.
Student Wellbeing Services observes total confidentiality and will only disclose information to others at your request.
The only exceptions are if we believe you or another person to be at serious risk, or if we are legally obliged to do so.
If you have any concerns regarding confidentiality, please speak to the Head of Student Wellbeing. Contact email@example.com or call +44 (0)1225 876543.
In the event of an emergency, call: 999.
Don’t be afraid to call 999, and don’t assume that someone else has already called. If you’re unsure whether it’s an emergency, it’s better to be safe than sorry.
You should always call 999 if someone is seriously ill or injured, or their life is at risk. When you dial 999, an operator will ask you which service you require.
Medical emergencies include (but are not limited to):
In an emergency, always call 999. Emergencies that require police attention include (but are not limited to):
The main roles and responsibilities of Fire and Rescue services in the UK are:
In Bath, if someone has fallen in the river or is at risk of drowning, the operator will send the Fire and Rescue Service, not the Coastguard.
Urgent medical problem? Not sure what to do?
Call 111 for medical advice (it’s free from mobiles and landlines). This service is available 24 hours a day, 7 days a week. You can also visit 111.nhs.uk.
Our Security Service is available 24 hours a day, 7 days a week, 365 days a year.
Security is available on every campus and is your first point of contact during evenings and weekends.
In an emergency or crisis situation, contact Bath Spa Security, who can then contact other members of staff and services if required.
Need advice? Having a tough time?
Shout is the UK’s free 24/7 text messaging service for anyone in crisis, anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Texting Shout is free and anonymous – although if the Crisis Volunteer believes you or anyone else is at immediate risk of harm, they may share your details with people who can provide support.
Togetherall is a free, 24/7 online platform for Bath Spa students – an anonymous space that you can access if you’re feeling down, struggling to cope or just want to talk with someone who'll understand what you’re going through.
Report and Support is an online reporting tool for all students, staff and visitors to the University to report incidents relating to:
Reports can be made anonymously. You can also speak to an advisor.