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Accessibility Statement for Intranets – Bath Spa University

Accessibility statement for our intranet platforms


Bath Spa University is committed to making its intranets (The Hub and Sulis) accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The intranets (The Hub and Sulis) are not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

  • Some buttons do not have an accessible name
  • Some form elements do not have associated labels
  • Some links do not have a discernible name.

We are working to remedy these issues.

Issues with PDFs and other documents

The majority of PDFs are partially compliant, but many have the following issues: 

  • The Bath Spa University logo does not always have an alt-tag in PDFs.
  • There are no running headers and footers.
  • There are no bookmarks
  • Many PDFs do not use the H1 tag on the title page.

Issues with images, video and audio

We are aware of the following issues:

  • Some images are missing alt-text tags. 
  • The videos on our site are hosted via YouTube and use automatically generated closed captioning. This may not be 100% accurate captioning.
  • Transcripts have not been provided.

Issues with interactive tools and transactions

We are aware of the following issue: Our intranet provides access into some third party applications over which we do not have formatting control. These are of mixed compliance with regard to responsive design, text resizing in tables etc. 

How we tested the intranets

As we do not yet have access to an appropriate, comprehensive tool for testing internal systems and their content, we have used the Lighthouse 5.1.0 browser-based accessibility auditor. We tested the student facing and staff facing home pages, as they are representative of the content throughout. We are looking for a more effective and appropriate tool which can be used to test various internal systems and will retest when we have something superior in place. 

What we're doing to improve accessibility

The intranet content uses appropriate hierarchical heading tags. However, we are aware that there is much more we can do to improve our site's ability to work with accessibility tools. We are committed to undertaking this improvement work in a methodical way, as far as possible within our resource and budget allowance. At the moment we are in the process of replacing the staff-facing intranet completely, and a project is being scoped which will replace the student facing intranet with a new content management system. 

This statement was prepared on . It was last updated on  

How accessible is our intranet?

The Lighthouse browser based accessibility tool has assessed the student facing intranet at 65%, with the caveat that many checks require manual auditing. The staff facing intranet was assessed at 53% with the same caveat.

The staff intranet is in the process of being replaced by a newer, more appropriate content management system. A similar project is being scoped to replace the student facing content management system. 

What to do if you can't access parts of the intranet?

Reporting accessibility issues

If you cannot access parts of the intranet or need some content provided in a different format to help you access it, please contact us to discuss. 

Please report accessibility issues by email at or by phone on +44 (0)1225 875875 or in person at our Newton Park campus reception.

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