Steven provides IT Training opportunities for staff at Bath Spa University. Sharing management duties with colleagues from within Library and Learning Services, Steven is also responsible for two student teams.
Steven's primary role is to support IT training opportunities for staff at the University. This provision is in the form of workshops, telephone and email contact and one to one training. With support from Mark Annand, Steven manages the IT Helpers team based in Newton Park Library open access rooms.
As a first line support provision, the team help with a range of IT enquiries. The IT Helpers are based in room LY.119 and are the first point of contact for students with IT related questions. Steven and Joanna Ingram manage the Commons Helpers team based in the Learning Commons - again at Newton Park. The Commons Helpers are available 7 days a week during term time to support staff, students and visitors with Library and IT related queries.
- BSc (Hons) Environmental Biology
- Post Graduate Certificate in Management
- ECDL (European Computer Driving Licence)
- ECDL Spreadsheets Advanced Level
Qualifications, skills and experience
Before coming to work at Bath Spa University, Steven worked at Bournemouth University and the Environment Agency.
Bath Spa employment
2005 - present
People should contact me about...
IT Helpers and Commons Helpers student teams. Google apps, Microsoft Office, Liquid Office, Orchard Content Management System, Adobe Photoshop.