Access needs
Our goal is to provide suitable accommodation for everyone; we aim to meet any access and support needs.
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The Student Accommodation team will give you support and guidance – wherever you're living.
We're committed to ensuring that you have a good living experience while studying with us. We have a range of support services available to you.
Residence Life Assistants are available outside of office hours and on weekends and work across all of our accommodation sites.
The Residence Life Assistants are members of the Student Accommodation team and have a range of responsibilities including:
We have committed to the Universities UK Code of Practice for University Managed Student Accommodation in all University managed Halls of Residence.
The Code aims to promote best practice over a range of management activities including:
Bath Spa University Accommodation – Under 18s Policy
(Revised March 2018)
1.0 Bath Spa Accommodation will:
2.0 Bath Spa Accommodation will not:
3.0 Any students under 18 staying in halls must:
Licence agreement
A licence agreement is a legally binding document that you sign just before the start of your university experience by moving into halls of residence. It's a written agreement between yourself and the University/third partner that states the following items:
The accommodation team normally sends out the online agreement to you before you move to Bath. Before you sign this, please read it carefully making sure you understand the terms and conditions set out. You can access the Licence Agreement throughout your stay at the University.
Resident handbook
The residents' handbook is a guide to make your time in accommodation the best it could it possibly be. Not only does it contain a full copy of the licence agreement, it also provides you with all the information you could ever need to know whilst in our accommodation, from items the University provides, to who to contact when you need support. Please download your location's handbook below (Bath Spa University managed accommodation only):
Your health and safety is of upmost importance to us. To make sure you know what to do, watch this video and read the below information.
Emergencies
If an emergency occurs, contact Security immediately on: +44 (0)1225 875555 or +44 (0)1225 876666 for Green Park House. If you're in any doubt, call the Emergency Services direct on 999 and then inform the Security Team so they can direct the Emergency Service when they arrive on site.
If you think you need medical help but it's not a 999 emergency, you can call 111, an NHS service offering advice and information on what action to take. Minor injuries or medical conditions that do not require immediate treatment at hospital should be referred to your doctor.
First aid
Security staff are qualified in Emergency First Aid at Work, and are equipped to deal with general incidents. However, in the event of a serious injury, an ambulance should be called.
Accident and emergency in Bath
Bath Royal United Hospital, Combe Park, Bath BA1 3NG. Telephone: +44 (0)1225 428331.
Reporting accidents
All accidents causing injury or near misses must be reported as soon as possible so that we can take steps to prevent a recurrence. Contact Student Accommodation or Security (out of normal office hours) at the time of the accident giving full details. An accident or near miss form should be completed and forwarded to the Health and Safety Office.
Hazards
If you identify a hazard in your accommodation, please report it to the accommodation team or raise a repair through the Hub. If it's an emergency please contact security on +44 (0)1225 875555 for Newton Park, or +44 (0)1225 876666 for Green Park House.
Soft furnishings
If you wish to bring any additional furniture into the building, you must first get permission from Student Accommodation.
All furniture must comply with the Fire and Furnishings Regulations 1988 and must be labelled as such. Please note all study bedrooms are fully furnished, so there's little room for additional furnishing. If unauthorised furniture is found within your accommodation you'll be asked to remove it. If this isn't done, the University will arrange for its disposal. The disposal costs plus associated administration costs will be deducted from your deposit at the end of the Licence period.
Gas and electrical safety
The University ensures that current certificates / documentation are held which provide evidence that:
Electricity supply
Care must be taken not to overload the electricity supply. The electricity supply in study bedrooms may be restricted so that only small electrical appliances such as your stereo, hair dryer, TV or PC may be used. Kettles, microwaves, rice cookers, etc can only be used in kitchens. Your own electrical appliances must be new or portable appliance tested. Any appliance you bring to halls of residence must be:
Fridges, freezers and microwaves
You won't be allowed to keep fridges, freezers, microwaves or any kitchen appliances in your study bedroom for safety and hygiene reasons. If you need a small fridge in your room for any medical reason, please contact the Student Accommodation team for advice.
Insurance
Bath Spa University insures the building and its own contents against loss or damage due to fire and flood. The University doesn't insure against negligence, accident or vandalism and in the event of being responsible for such an occurrence you may be charged accordingly. The University doesn't accept responsibility for the loss of, theft of or damage to residents' or other individuals' property. The University has arranged core possessions insurance with Endsleigh Insurance to cover your possessions while you're living in University managed accommodation. It's your responsibility to check the scope and level of the insurance cover and arrange additional cover for valuable items if required.
To view your full policy details and extend cover visit Endsleigh Insurance online or call free on: +44 (0)8000 327081. To make a claim, email propertyclaims@endsleigh.co.uk or call +44 (0)8444 722507. Policy No: Bath Spa University HH1216.
Fire safety is essential in our halls of residence. We conduct fire drills every term to make sure that you are fully aware of the correct procedure to follow when you come to the University.
It's also really important that you take some time to familiarise yourself with the following information:
Fire alarms and evacuation:
The Resident Life Assistant team will show you your nearest fire assembly point during your first kitchen group meeting at the start of term. Please pay particular attention to all escape routes and Fire Exits when you move into halls.
Assembly points:
Each accommodation has its own unique assembly point. The assembly point is detailed on fire safety panels that are placed around your flat – predominately on or near your kitchen door and above fire extinguishers. When you move in, make sure you know exactly where this is, as it will prove vital.
Fire safety equipment:
There are multiple different types of fire safety equipment present in all of our buildings. There are fire extinguishers in every block and main corridor. Please familiarise yourself with the extinguishers in your flat to know where they are. Each kitchen will also be equipped with a fire blanket. This is normally positioned to the side or above the oven.
Fire doors:
All fire doors in our buildings must be kept shut at all times when not in use. Fire doors are clearly marked. Please don't prop these doors open at any point in your tenancy.
Corridors:
Please don't leave items in the corridor, as these pose a severe fire risk. Please familiarise yourself with the fire safety guidelines in The Residence Handbook.
For more on fire safety in our halls of residence, please watch our short fire safety video.
There's a lot to think about both before and after you arrive in our accommodation, so we have prepared a list of useful links for various suppliers and services. Please be aware that this is not a personal recommendation from the University, and we can't be held responsible for the content of third-party sites.
Circuit Laundry manage the laundry machines at Newton Park and Green Park House. You can pay for your washing either via their website, or by using the app (although please be aware these are separate). You can also contact them if there are any issues with payment, or with the machines.
Please be aware that the Bath Spa Accommodation Team doesn't manage the laundry, so you'll need to speak to Circuit if you have any concerns.
We want you to be happy in our accommodation, and this is why our Residence Life Assistants help with events throughout the year.
We'll keep you up-to-date on the various activities they run, and also what events might be happening at your particular accommodation site. We recommend following our social media accounts to keep up-to-date with new events:
Bath Spa has a range of accommodation options both on campus and in the city, all of which are safe and comfortable places to live. Please see our accommodation options for more information and our eligibility criteria.
Students in halls are only allowed guests two days out of seven in our accommodation. However, we offer rooms through our Conferencing team all year round. These are based in our award winning Green Park House accommodation, and an excellent option for anyone wanting to stay.
Please be aware that due to data protection reasons, we cannot discuss the details of a student over the phone with any individual, even if they claim to be a friend or family member, without prior permission from the student.
Please see our accommodation pages for further information. However, should you have any further queries, please contact us directly and we would be happy to advise.
For information on our Accommodation disciplinary procedure, please log into the Hub for more details.
Bath Spa University is working in partnership with Endsleigh, the UK’s No. 1 student insurance provider, to protect the contents inside your room. You don’t need to do anything to activate this cover, but it's important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.
The policy number is: HH1216
Visit check your cover to:
Endsleigh knows that life can grind to a halt without your possessions, so it's worth spending a few minutes to establish whether the things that matter to you most are protected both inside and outside your room. They're the only insurance provider recommended by NUS and have been shaping their products and services around their customers’ needs for over 50 years.
Developing products built for students, Endsleigh understands that protecting and replacing gadgets quickly is hugely important to students; that’s why they will replace any lost, stolen or unrepairable gadgets within 24 hours of your claim being approved. Their cover can protect gadgets, watches, bikes and musical instruments under one policy – giving you the flexibility to build your cover to protect the things that matter to you most.
To find out more, visit check your cover.