Accommodation support

If you need to speak to our Accommodation team, you can find us at the Student Hub between 1:30pm–4:30pm on Mondays, Wednesdays and Fridays during term time. We can also be found at our Locksbrook Campus between 1:30pm–4:30pm on Tuesdays and Thursdays during term time. When the University is in-between semesters or study breaks, we will not be at the Hub.

Alternatively, you can request a virtual meeting if you prefer. Please email us at accommodation@bathspa.ac.uk to discuss this with our team.

You can also contact us by phone on +44 (0)1225 876777. Our availability is Monday–Friday, 10am–4pm.

In an emergency situation, you can contact the Security team on +44 (0)1225 875555.

We have committed to the Universities UK Code of Practice for University Managed Student Accommodation in all University managed halls of residence.

The Code aims to promote best practice over a range of management activities including:

• Health and safety standards
• Maintenance and repair regimes
• Environmental quality
• Landlord and tenant relationships
• Student welfare 
• Anti-social behaviour

We're committed to The Student Accommodation Code in all of our University-managed halls of residence.

The Student Accommodation Code is there to protect your rights to a safe, good quality place to live and has been developed by Universities UK and GuildHE to make sure you get the best out of your time living in university or college accommodation.

Bath Spa University Accommodation – Under 18s Policy

(Revised March 2018)

1.0 Bath Spa Accommodation will:

1. Offer accommodation to all those students who fulfil the criteria set out by accommodation policies and terms and conditions.
2. Treat students equally under the terms and conditions of the Licence Agreement, regardless of age.
3. Offer support to the student if requested, and arrange follow-up meetings where requested by the student.
4. Send relevant documentation to the student and parent/guardian or guarantor that is required to be accepted/signed and returned to Accommodation Services by the parent/guardian or guarantor before the student can take up residence.  

2.0 Bath Spa Accommodation will not:

1. Carry out DBS checks for staff attending the residences for the upkeep of the building, any other students living within the same building, or any visiting guests.
2. Act in Loco Parentis or provide direct supervision of the student. The individual’s parent or named guardian will remain primarily responsible.
3. Monitor how the student spends their leisure time or manages their finances, both within and outside of accommodation.

3.0 Any students under 18 staying in halls must:

1. Abide by the University’s Safeguarding Policy and Procedure (.pdf) (which covers guidance and procedures for Under 18s)
2. Agree to the License Agreement for their University managed accommodation
3. Abide by the conditions laid out in the Residents’ Handbook, and UK legislation, particularly legislation for Under-18s e.g. alcohol laws etc.
4. Stay away from the lake on Newton Park Campus without a parent or guardian
5. Proactively seek support to overcome any issues or difficulties they are encountering
6. Provide the name and address of a parent, guardian or other responsible adult who will be the point of contact for emergencies. This will be the next of kin mentioned on the student’s application form unless the student notifies Housing Services otherwise.

Licence agreement

A licence agreement is a legally binding document that you sign just before the start of your university experience by moving into halls of residence. It's a written agreement between yourself and the University that states the following items: 

• Details of the room you'll be occupying
• Price of that room per week
• Length of the contract
• Terms and conditions that both yourself and the University have to uphold whilst you are in residence. 

The accommodation team normally sends out the online agreement to you before you move to Bath. Before you sign this, please read it carefully making sure you understand the terms and conditions set out. You can access the full Licence Agreement in the link below:

• Bath Spa University Licence Agreement

Residents' handbook

The residents' handbook is a guide to make your time in accommodation the best it could it possibly be. It provides you with all the information you could ever need to know whilst in our accommodation, from items the University provides, to who to contact when you need support. Please download your handbook below:

• Bath Spa University Residents' Handbook

Your health and safety is of upmost importance to us. To make sure you know what to do, watch this video and read the below information.

Emergencies

If an emergency occurs, contact Security immediately on: +44 (0)1225 875555. If you're in any doubt, call the Emergency Services direct on 999 and then inform the Security Team so they can direct the Emergency Service when they arrive on site.

If you think you need medical help but it's not a 999 emergency, you can call 111, an NHS service offering advice and information on what action to take. Minor injuries or medical conditions that do not require immediate treatment at hospital should be referred to your doctor.

First aid

Security staff are qualified in Emergency First Aid at Work, and are equipped to deal with general incidents. However, in the event of a serious injury, an ambulance should be called.

Accident and emergency in Bath

Bath Royal United Hospital, Combe Park, Bath BA1 3NG. Telephone: +44 (0)1225 428331.

Reporting accidents

All accidents causing injury or near misses must be reported as soon as possible so that we can take steps to prevent a recurrence. Contact Student Accommodation or Security (out of normal office hours) at the time of the accident giving full details. An accident or near miss form should be completed and forwarded to the Health and Safety Office.

Hazards

If you identify a hazard in your accommodation, please report it to the accommodation team or raise a repair through the Hub. If it's an emergency please contact Security on +44 (0)1225 875555.

Soft furnishings

If you wish to bring any additional furniture into the building, you must first get permission from Student Accommodation.

All furniture must comply with the Fire and Furnishings Regulations 1988 and must be labelled as such. Please note all study bedrooms are fully furnished, so there's little room for additional furnishing. If unauthorised furniture is found within your accommodation you'll be asked to remove it. If this isn't done, the University will arrange for its disposal. The disposal costs plus associated administration costs will be deducted from your deposit at the end of the Licence period.

Gas and electrical safety

The University ensures that current certificates / documentation are held which provide evidence that:

• All gas appliances have been tested annually
• All portable electrical appliances provided by the University are tested regularly.

Electricity supply

Care must be taken not to overload the electricity supply. The electricity supply in study bedrooms may be restricted so that only small electrical appliances such as your stereo, hair dryer, TV or PC may be used. Kettles, microwaves, rice cookers, etc can only be used in kitchens. Your own electrical appliances must be new or portable appliance tested. Any appliance you bring to halls of residence must be:

• CE approved
• Operate from UK voltage (240 volts) and standard three-pin plug. In the interests of safety, we don't permit the use of international travel adaptors in halls of residence.

Fridges, freezers and microwaves

You won't be allowed to keep fridges, freezers, microwaves or any kitchen appliances in your study bedroom for safety and hygiene reasons. If you need a small fridge in your room for any medical reason, please contact the Student Accommodation team for advice.

Insurance

Bath Spa University insures the building and its own contents against loss or damage due to fire and flood. The University doesn't insure against negligence, accident or vandalism and in the event of being responsible for such an occurrence you may be charged accordingly. The University doesn't accept responsibility for the loss of, theft of or damage to residents' or other individuals' property. The University has arranged core possessions insurance with Endsleigh Insurance to cover your possessions while you're living in University managed accommodation. It's your responsibility to check the scope and level of the insurance cover and arrange additional cover for valuable items if required.

To view your full policy details and extend cover visit Endsleigh Insurance online or call free on: +44 (0)8000 327081. To make a claim, email propertyclaims@endsleigh.co.uk or call +44 (0)8444 722507. Policy No: Bath Spa University HH1216.

Fire safety is essential in our halls of residence. We conduct fire drills every term to make sure that you are fully aware of the correct procedure to follow when you come to the University.

It's also really important that you take some time to familiarise yourself with the following information:

Fire alarms and evacuation:

Please pay particular attention to all escape routes and Fire Exits when you move into halls.

• It's imperative that on hearing a fire alarm, you leave the building immediately.
• Follow any instructions given by Staff, Security, or members of the Emergency Services.
• Don't re-enter the building until instructed to do so by a member of University staff.
• All staff and students enrolled at Bath Spa University have the responsibility of being a Fire Marshal when on campus.

Assembly points:

Each accommodation has its own unique assembly point. The assembly point is detailed on fire safety panels that are placed around your flat – predominately on or near your kitchen door and above fire extinguishers. When you move in, make sure you know exactly where this is, as it will prove vital.

Fire safety equipment:

There are multiple different types of fire safety equipment present in all of our buildings. There are fire extinguishers in every block and main corridor. Please familiarise yourself with the extinguishers in your flat to know where they are. Each kitchen will also be equipped with a fire blanket. This is normally positioned to the side or above the oven.

Fire doors:

All fire doors in our buildings must be kept shut at all times when not in use. Fire doors are clearly marked. Please don't prop these doors open at any point in your tenancy.

Corridors:

Please don't leave items in the corridor, as these pose a severe fire risk. Please familiarise yourself with the fire safety guidelines in The Residence Handbook.

For more on fire safety in our halls of residence, please watch our short fire safety video. 

There's a lot to think about both before and after you arrive in our accommodation, so we have prepared a list of useful links for various suppliers and services. Please be aware that this is not a personal recommendation from the University, and we can't be held responsible for the content of third-party sites.

• UniKitOut – Bedding and kitchen equipment before you arrive  
• LoveSpace – Storage
• Endsleigh Insurance – Content insurance
• Student.com – Accommodation

Circuit Laundry manage the laundry machines at Newton Park. You can pay for your washing either via their website, or by using the app (although please be aware these are separate). You can also contact them if there are any issues with payment, or with the machines. Take a look at their FAQs page for more information. 

Please be aware that the Bath Spa Accommodation Team doesn't manage the laundry, so you'll need to speak to Circuit if you have any concerns. If you need further help please email facilitiesandservices@bathspa.ac.uk with your problem and the laundry location. 

We want you to be happy in our accommodation, and various events are run throughout the year.

We'll keep you up-to-date on activities and events that are happening at your particular accommodation site. We recommend following our Instagram account for updates.

Bath Spa has a range of accommodation options both on campus and in the city, all of which are safe and comfortable places to live. Please see our accommodation options for more information and our eligibility criteria.

Please be aware that due to data protection reasons, we cannot discuss the details of a student over the phone with any individual, even if they claim to be a friend or family member, without prior permission from the student. For more information, please read our guide for parents, guardians and supporters.

Please see our accommodation pages for further information. However, should you have any further queries, please contact us directly and we would be happy to advise. 

Students living within Bath Spa halls of residence should make themselves familiar with the Accommodation Code of Conduct. The document linked below details the procedures that Bath Spa University will use if a student in halls of residence behaves in a way that has a negative impact on others, breaches any of the terms and conditions of the Residents' Handbook or commits a criminal offence.

• Accommodation Code of Conduct Procedure (PDF)

More information can be found in the University's Student Disciplinary Procedure.

Confirm your FREE contents insurance

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged free contents insurance for all our students staying with us.

It is important all students confirm their cover to ensure you understand what is and isn’t covered. 

Visit confirm your cover to see:

• What is and what isn’t covered
• Key exclusions - where cover isn’t provided
• Policy excess – the amount you pay when you make a claim
• How to make claim
• Personalise cover

We understand students have a limited budget so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

For the terms and conditions regarding cancellation of Bath Spa managed accommodation please see the link below.

• Bath Spa University Managed Accommodation Booking Cancellation Terms and Conditions

For our short term and emergency accommodation policy, please see the link below.

• Short Term / Emergency Accommodation Policy

We offer rooms in our university-managed halls of residence but also rooms in private halls of residence, managed by external housing providers like Unite Students for example.

These are what's known as "nomination properties." This means that you apply to live in them via the University's application process but your tenancy agreement is with the external provider, or third-party provider as they are commonly known. You pay your rent directly to them, not the University.

The University remains involved in processes relating to your tenancy throughout your stay, and you still have access to the same services, like Student Wellbeing for example.

Some of the details around cancellations and your prepayment are slightly different to the standard University policies or process, and this information will be included in your contract, so please read through it carefully. 

UCAS' definition of private halls of residence providers can be found here, along with other helpful information.

There are multiple private residence providers in and around Bath. Bath Spa University has a nominations agreement with Unite Students, and we house applicants in their two locations in the city, Waterside Court and Charlton Court. However, students can book accommodation independently with other third-party providers if they wish, and we have included some examples below that our students have used in the past:

• Unite Students
• iQ Student Accommodation
• Avon Studios
• Student Roost
• Student Castle
• Hello Student

If you would like more information on private halls providers such as Unite Students, please see this link.